Rk88 Privacy Policy — Our Commitment to Protecting Your Information

1 Introduction

Rk88 (https://rk88.bar) is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on protecting our users' privacy. This Privacy Policy explains in detail what information rk88 collects, why it is collected, how it is used, and the steps we take to keep your data secure.

By using our platform, you consent to this Privacy Policy. If you do not agree with this policy, please refrain from using rk88.

This Privacy Policy applies to the rk88 website, mobile app, and all related services. We adhere to international data protection standards and handle your information responsibly at all times.

2 What Information We Collect

Rk88 collects certain information in order to provide its services. We only collect data that is necessary to serve you properly.

A) Information collected at registration:

• Full name, date of birth, and gender
• Mobile number and email address
• Residential address and country
• Preferred language and currency

B) Information Collected During Identity Verification (KYC):

• Copy of National ID (NID), passport, or driving license
• Selfie or photo (for identity verification)
• Utility bill or bank statement as proof of address

C) Information Collected During Transactions:

• Mobile banking number (bKash, Nagad, Rocket)
• Deposit and withdrawal history
• Transaction Reference Number

D) Automatically Collected Information:

• IP address, device type, and operating system
• Browser type and version
• Platform activity logs (login times, gaming history)
• Information Collected from Cookies and Tracking Technologies

3 How Your Information Is Used

Rk88 uses the data it collects exclusively for specified purposes. Those purposes are detailed below:

Rk88 also uses your data to improve the platform. In such cases, all data is anonymized before analysis.

4 Who Your Information Is Shared With

Rk88 never sells your personal information. However, limited data may need to be shared in certain specific circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: To complete the KYC process with an authorized verification partner.
• Legal Authorities: Where required to comply with a court order or government directive.
• Fraud Prevention: With fraud detection services for security purposes.
• Technology Services: With cloud hosting and server service providers operating under strict confidentiality agreements.

All third-party partners are required to comply with rk88's strict privacy standards and may not use your data beyond what is agreed upon.

5 Security Measures

Rk88 uses industry-leading security technology to protect your data. Our security framework is described below:

• 256-Bit SSL/TLS Encryption: All data transmission on the website and app is encrypted.
• AES-256 Encryption: For sensitive data stored in databases.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall and DDoS Protection: Prevention of unauthorized access at the server level.
• Regular Security Audits: Periodic audits conducted by third-party experts.
• Real-Time Monitoring: Suspicious activity is detected and blocked in real time.

6 Cookie Policy

Rk88 uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand platform usage statistics (anonymized data).
• Performance Cookies: For monitoring site loading speed and performance.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some platform features.

7 Your Rights

As an rk88 user, you have several important rights regarding your own data. We fully respect all of these rights:

• Right to Know: You can request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restriction: You may object to the processing of your data in certain circumstances.
• Right to Portability: You can request to receive your data in a standard format.
• Right to Withdraw Consent: You may withdraw your consent to data processing at any time.

8 Data Retention Period

Rk88 does not retain your data longer than necessary. Retention periods are determined by the type of service and applicable legal requirements.

• Account Information: For the duration the account is active and 5 years after closure (as required by law).
• Financial Transactions: 7 years after the last transaction (in accordance with financial regulations).
• KYC Documents: 5 years after account closure.
• Log Files: Up to 12 months.
• Customer Support Contact: 2 years after the issue is resolved.

Once the retention period expires, data is securely deleted or permanently anonymized.

9 Third-Party Services

Rk88 uses some third-party technologies and services. These services are governed by their own privacy policies.

• Analytics Services: To collect website usage statistics — all data is processed anonymously.
• Live Chat Software: For customer support purposes — conversation logs are stored securely.
• Cloud Storage: For storing data in an encrypted environment.

10 Protection of Minors' Data

Rk88 is intended for users aged 18 and above only. We never knowingly collect any personal information from minors.

• Age verification is carried out at the time of registration.
• If a user is found to be a minor, the associated account and data will be deleted immediately.
• Parents or guardians can report suspicious accounts to our support team.

11 Policy Updates

Rk88 may update this Privacy Policy when necessary. In the event of changes:

• The last updated date on this page will be changed accordingly.
• For significant changes, you will be notified via your registered email or through platform notifications.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

Please review this page regularly to stay informed about our latest Privacy Policy.

12 Contact

If you have any questions or concerns about our Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Click the chat button in the bottom-right corner of the platform
• Support Hours: 24/7, seven days a week